Accidental duplicate check out of the same document for the same user

[onehomelist]

For one user same document (with same accession no. and call no.) has been checked out twice. And there are about 20 user accounts for which samething has happened. But the document cannot be checked in as Newgenlib refuses to check in. Few times I deleted those entries directly from the database. But it's very difficult to find all of them. Is there a easy way to delete those duplicate entries?

[Verus Open Source Support]

Hi,
You can us the database backup to support<at_the_rate>verussolutions.biz , We will scan for all such error entries and send you a script to rectify them
However what concerns us more is the reason for the duplicate entries. Were these entries made during version 2.x? Please convey us more information about the conditions in which duplicate entries took place. This will help us making the system more secure
Regards
NewGenLib Open Source Support Team

On 05/13/2012 12:13 PM, onehomelist [via NewGenLib] wrote:

For one user same document (with same accession no. and call no.) has been checked out twice. And there are about 20 user accounts for which samething has happened. But the document cannot be checked in as Newgenlib refuses to check in. Few times I deleted those entries directly from the database. But it's very difficult to find all of them. Is there a easy way to delete those duplicate entries?

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Accidental-duplicate-check-out-of-the-same-document-for-the-same-user-tp7554609.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[onehomelist]

That issue happened with the Newgenlib first opensourse version. It should be 2.x. As far as I know those errors did not happen on NGL3.

[Verus Open Source Support]

Please send your database backup to us. We will run a scan for these records and send scripts to remove them

On 05/14/2012 08:26 PM, onehomelist [via NewGenLib] wrote:

That issue happened with the Newgenlib first opensourse version. It should be 2.x. As far as I know those errors did not happen on NGL3.

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Accidental-duplicate-check-out-of-the-same-document-for-the-same-user-tp7554609p7556579.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML