Cannot launch NGL3.03u5 Desktop

[Khiev Sopheaktra]

Hi all,

Could anyone can identify and solve my problem from attachment file.
Basically, I cannot launch desktop application for NGL 3.0.3u5 while it was installed on Windows 7 Professional SP1.

[Verus Open Source Support]

Check 1: Do you have proxy settings on your client? If yes, make Connectivity as Direct in Java Control Panel

Check 2: Do you have a firewall on your server or client? If yes, allow TCP ports 5432 and 8080 on both the systems

Check 3: Check IPAddress and Port properties in ENV_VAR.txt present in C:/NewGenLibFiles/SystemFiles directory. They must be set to IPaddress of the server and the port on which your Tomcat is running

On Sat, 27 Oct 2012 14:18:39 +0530, Khiev Sopheaktra [via NewGenLib] <[hidden email]> wrote:

Hi all,

Could anyone can identify and solve my problem from attachment file.
Basically, I cannot launch desktop application for NGL 3.0.3u5.

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