Check out slip

[V.K.Mishra]

Dear All,

How to stop generation of check-out slip i have tried with the options given but not success please help?

[Verus Open Source Support]

Issue registered
http://code.google.com/p/newgenlib/issues/detail?id=87

On 09/09/2011 03:00 PM, V.K.Mishra [via NewGenLib] wrote:

Dear All,

How to stop generation of check-out slip i have tried with the options given but not success please help?

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[basediag]

How to configure mail server for EOD

Govind Basedia
Librarian
RIT,Indore
Mob.No.09425349373

--- On Fri, 9/9/11, Verus Open Source Support [via NewGenLib] <[hidden email]> wrote:

From: Verus Open Source Support [via NewGenLib] <[hidden email]>
Subject: Re: Check out slip
To: "basediag" <[hidden email]>
Date: Friday, 9 September, 2011, 3:33 PM

Issue registered
http://code.google.com/p/newgenlib/issues/detail?id=87

On 09/09/2011 03:00 PM, V.K.Mishra [via NewGenLib] wrote:

Dear All,

How to stop generation of check-out slip i have tried with the options given but not success please help?

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[pedroparkero]

You have to edit the mail.properties file. See this thread.

[pedroparkero]

I noticed there is "Instant Message" option in the mode of communication in the patron settings. Does it currently work? Can you send check out/ check in slips thru IM?

[Verus Open Source Support]

Messages means "Messages in the OPAC" and not IM

On 11/08/2011 07:33 AM, pedroparkero [via NewGenLib] wrote:

I noticed there is "Instant Message" option in the mode of communication in the patron settings. Does it currently work? Can you send check out/ check in slips thru IM?

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[pedroparkero]

Speaking of check out, it seems there is a bug in NGL when a newly created patron ID is entered under the Check out module. It displays a 'critical error' message. What I did is restart the instance of the java librarian interface just so the patron can borrow. (If it helps, in this instance the patron ID is composed of letters, not numbers).

[Verus Open Source Support]

Hi,
Can you please send screen shot?
Also attach zipped file(/apache-tomcat-6.0.32/logs/catalina.Todaydate.log && /apache-tomcat-6.0.32/logs/localhost.Todaydate.log)
Patron id accepts Alpha-numeric...upto 200 characters

On 11/08/2011 12:44 PM, pedroparkero [via NewGenLib] wrote:

Speaking of check out, it seems there is a bug in NGL when a newly created patron ID is entered under the Check out module. It displays a 'critical error' message. What I did is restart the instance of the java librarian interface just so the patron can borrow. (If it helps, in this instance the patron ID is composed of letters, not numbers).

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[pedroparkero]

I'm sorry. I now can't seem to replicate what happened yesterday. Must have been a fluke or something. I should have saved the error log when I had the chance. ~_~
Anyway, I'll just get back to you later if somehow it happened again. Thanks...

[ramesh, g.]

i could not see screen shots.  what software should i install to see
the screen shots.

On 11/9/11, pedroparkero [via NewGenLib]
<[hidden email]> wrote:

>
>
> I'm sorry. I now can't seem to replicate what happened yesterday. Must have
> been a fluke or something. I should have saved the error log when I had the
> chance. ~_~
> Anyway, I'll just get back to you later if somehow it happened again.
> Thanks...
>
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> With great knowledge comes great responsibility.
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> [hidden email]
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>
G. Ramesh
Librarian
Vikas College of Engg & Tech.
NUNNA - 521 212
Vijayawada Rural
Krishna Dist., A.P.
Cell: 9441527540

[pedroparkero]

Sorry sir ramesh, there are no screenshots because our installation is now running smoothly without problems and the error did not come back.

[pedroparkero]

Anyway, if the "Instant Message" option in the "mode of communication" option for patrons is for the OPAC, I don't see any reason why anyone would object having those messages in the OPAC. After all, it isn't intrusive at all and you only see it when you log in. Why isn't this option checked by default? Can we make it an automatic option whenever we create a new patron?

[Verus Open Source Support]

In the new version you are using, the messages are published by default. The instant message check boxes are redundant. Will be removed in the next update

On 11/09/2011 02:17 PM, pedroparkero [via NewGenLib] wrote:

Anyway, if the "Instant Message" option in the "mode of communication" option for patrons is for the OPAC, I don't see any reason why anyone would object having those messages in the OPAC. After all, it isn't intrusive at all and you only see it when you log in. Why isn't this option checked by default? Can we make it an automatic option whenever we create a new patron?

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[pedroparkero]

Ah, I see. Thanks for the update.

[pedroparkero]

Hi! Today the critical error pops up again, although it's not a new patron anymore. Also, the error pops up when I try to modify patron. Could this error happen if there was a sudden drop of Internet connection and then the computer gets reconnected again? The problems seem to disappear when I log out and log in again. I now attach the logs from yesterday & today.logs.rar
If disconnection-reconnection seems to be the case why there are errors, is it possible that the system prompt users to immediately login again if it detects a problem in the connection so as to prevent this glitch in the service?

[pedroparkero]

Oops, I spoke too soon. Even though I log out and log in, I can't seem to use the search patron anymore:

[Verus Open Source Support]

Probably this may be due to logout functionality. We will simulate the same here to debug the problem. Till such time we request that work around would be to close the application when not in use instead of logout


On 11/11/2011 02:41 PM, pedroparkero [via NewGenLib] wrote:

Hi! Today the critical error pops up again, although it's not a new patron anymore. Also, the error pops up when I try to modify patron. Could this error happen if there was a sudden drop of Internet connection and then the computer gets reconnected again? The problems seem to disappear when I log out and log in again. I now attach the logs from yesterday & today.logs.rar
If disconnection-reconnection seems to be the case why there are errors, is it possible that the system prompt users to immediately login again if it detects a problem in the connection so as to prevent this glitch in the service?

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