NGL cannot be searched but can browsed.

[Khiev Sopheaktra]

Dear all friends,

Could you share with me if you got this experience because I just found that my NGL cannot be searched from WebOPAC but it can be browsed although I try to run index script.

Please shared to me, thks in advance.

[manjucmr]

Check r u able to search books in search catalogue in ngl client

if not, use below steps

Close the ngl server

delete data folder which is available in below

NGL3 --> Authority_Solr --> Delete Data folder
NGL3 --> Bibliographic_Solr--> delete data folder
Start NGL Server

Run NGL Indexer

[Khiev Sopheaktra]

With many thks, I am trying with that.

[Khiev Sopheaktra]

After doing with your instruction, the problem is still happened as when we committed search from Librarian Interface, it still come out with Critical Error Alter.
Please let me know about any solutions.

Cheers,

[manjucmr]

did u run in indexer

[Khiev Sopheaktra]

Yes, I did run it already.

[manjucmr]

can i see your server system and try through teamviewer
my whatsapp no [phone]

[Khiev Sopheaktra]

Thks so much, I am very sorry that it is late to reply. Please let me know your available time in india. I will adjust for this access.

[Dr. Yesan Sellan]

I have had one of my colleagues, in Assam with similar problem.

I was able to help using the guidelines.

thanks Ngl support team for your help.

blessings,
Yesan

[Khiev Sopheaktra]

Please let me know or what I can do to get help from you.

With many thks,