Need technical suport

[latha achha]

Dear sir,

our Library software has some technical problem we are unable to use NewGenLib software

[John Alex]

what is the problem with NGL..

[latha achha]

Hello sir 

Unable to login NGL, it showing password error 

On Tue, 15 May 2018, 11:00 am John Alex [via NGL], <[hidden email]> wrote:

what is the problem with NGL..

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NAML

[John Alex]

Go to Postgres and Take the Backup in Plain, Compress if possible in tar and put it in save location.

Off the server and follow this steps: To change Username & Password.

1. Start-Program-Postgresql

2. Select the Newgenlib database on the left and Click on SQL Editor

This will open a SQL Window.
3. Copy and Paste the below Query

update patron set user_password=md5('abc') where patron_id='1'

4. Press F5

5. Message "Query successful and 1 row updated

Run the NGL Server and client
Try to login with Username:1   Password: abc