Not able to Launch NewGenLibDesktop

[Saren (Cambodia)]

Dear Sir,

When I go to  Utilities -> Reports-> Launch NGL Desktop is not able to run and I see the Application is download from localhost (http://localhost:8080) while I'm running from the server (64.91.228.155:8080).
Please see the screen shot for detail.
How to solve this problem?

Best regards,
- Saren

[Verus Solutions Support]

Pls check NewGenLibFiles/SystemFiles/ENV_VAR.txt
There is a parameter called IPADDRESS. If its value is there as localhost change it to actual ip address of the server

On 5/16/2013 1:47 PM, Saren (Cambodia) [via NewGenLib] wrote:

Dear Sir,

When I go to  Utilities -> Reports-> Launch NGL Desktop is not able to run and I see the Application is download from localhost (http://localhost:8080) while I'm running from the server (64.91.228.155:8080).
Please see the screen shot for detail.
How to solve this problem?

Best regards,
- Saren

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Not-able-to-Launch-NewGenLibDesktop-tp7573786.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[Saren (Cambodia)]

Dear NGL,

It is downloading for the server (64.91.228.155) and it showed a window popup to put id and password.
I have try on my id and password but it show an error message, Check your user id and password once again .
Note: I didn't change my user id and password.

Best regards,
- Saren

[Verus Open Source Support]

You are able to login from Librarian Application and OPAC. But you are not able to login from NGL Desktop, right? Please confirm

On 5/17/2013 1:56 PM, Saren (Cambodia) [via NewGenLib] wrote:

Dear NGL,

It is downloading for the server (64.91.228.155) and it showed a window popup to put id and password.
I have try on my id and password but it show an error message, Check your user id and password once again .
Note: I didn't change my user id and password.

Best regards,
- Saren

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Not-able-to-Launch-NewGenLibDesktop-tp7573786p7573801.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[Saren (Cambodia)]

Yes, that is right.