Not able to login NGL Desktop, why?

[Saren (Cambodia)]

I am able to login from Librarian Application and OPAC. But not able to login from NGL Desktop, why?


Appreciate your help,
- Saren

[Verus Open Source Support]

Step 1: Stop the Apache Tomcat Server
Step 2: Download the attached file NGDesktop.zip
Step 3: Extract the zip file in Step2. You will now get a directory NGDesktop. In that directory there is a file NewGenLibDesktop.jar. Selct that file right click and click on copy
Step 4: Go to NGL3/apache-tomcat-6.0.32/webapps/desktop/jars. Paste the above copies file into this directory. This new file must replace the old file
Step 5: Start Apache Tomcat server
Step 6: Launch NGL Desktop application again. You must see the new file loading while launching the application. Now the login must work

On 5/20/2013 9:54 AM, Saren (Cambodia) [via NewGenLib] wrote:

I am able to login from Librarian Application and OPAC. But not able to login from NGL Desktop, why?


Appreciate your help,
- Saren

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Not-able-to-login-NGL-Desktop-why-tp7573811.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[Saren (Cambodia)]

I have done like what you told but the problem still exist.
What should I do?

[Verus Open Source Support]

Can you please provide your Remote desktop access. Please send the details to support<attherate>verussolutions.biz
We will look into the issue


On 5/21/2013 2:50 PM, Saren (Cambodia) [via NewGenLib] wrote:

I have done like what you told but the problem still exist.
What should I do?

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Not-able-to-login-NGL-Desktop-why-tp7573811p7573837.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML