OPAC

[Manju C]

Hi all

i have successfully installed NGL3 in library

OPAC is working my the library desktops

when i try to open the OPAC in staff room/computer lab its not open

Please help me any changes i have to make in my server desktop or any other setting i have to do

[Verus Open Source Support]

Hi,
Assuming that all the computers in your institution are on a single LAN.
The computers in other locations might be getting Internet via a proxy Server
1. To test: At a computer in the staff room. Go to Windows Control Panel -> Internet Options -> Connections tab -> Proxy Settings -> There will be a section to bypass local addresses and a list of ip addresses. In that enter your Library Server IP Address.
Save the changes and Open Internet Explorer to check OPAC. If this is working

2. Contact your System Administrator (maintaining Proxy Server). Your library server must be bypassed at the proxy server side.

Also, please let us know if you are not using a Proxy Server

Regards
NewGenLib Open Source Team
On 07/26/2012 01:41 PM, Manju C [via NewGenLib] wrote:

Hi all

i have successfully installed NGL3 in library

OPAC is working my the library desktops

when i try to open the OPAC in staff room/computer lab its not open

Please help me any changes i have to make in my server desktop or any other setting i have to do

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[Manju C]

Thanks for your reply

but We are not using the proxy server

[Verus Open Source Support]

Ok. Can you do the ping check? For reference we have put the procedure below

Step 1: Make a note of the Library Server IP Address. For example: Say it is 192.168.0.7

Step 2: On the target System. Open Command Prompt
and type
ping <ip address of the library server>
Example: ping 192.168.0.7
On 07/26/2012 02:40 PM, Manju C [via NewGenLib] wrote:

Thanks for your reply

but We are not using the proxy server

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[Manju C]

i tried its showing "request time out"

we r using two connection, In library we have BSNL internet connect

staff room v r using vodafone