Problem in modification

[ashoksatapathy]

Presently I am using 2.5 version. I am facing problem when I do modify any bibliographical record. The system shows "Insufficient of data" window and the message is "Please configure Sublocation or Collection" & provide path to Administration>Configuration>Technical Processing>Sublollection or collection. I found "General Reading".

What to do over there?

Expecting your early reply.

[verussolutions]

A new concept of Sub locations has been added since version 2.5
While cataloging, in Master details, please select a Sub location.
It will ask for the same during modification of catalog records also

[ashoksatapathy]

Thanks for your instant support. Now the problem is we started our cataloguing in 2.1.2 version and updated to 2.5 recently. In 2.1.2 there is no requirement to fix "sublocation or collection". So presently we cant modify the catalog.

What to do in this situation?

Can I change my version from 2.5 to 2.1.2?

Expecting your early reply.

[verussolutions]

Please run this SQL Query using your pgadmin3 to solve the problem
On your server (assuming its windows)
1. Start -> Programs -> Postgresql 8.0 -> padmin3
2. Select your database (newgenlib) on the left hand side of the screen
3. On the top there is a SQL button (With a pencil icon). Click on it you will now see a new window
4. Enter the below SQL query or paste it

update library_holdings set sublocation_id=1;

5. You will see a execute button (Green arrow button). Click on it. You will a message like this
Query returned successfully: ---- rows affected, ---- ms execution time.

[ashoksatapathy]

Thanks, I have followed your instruction and got the query result as "Query returned successfully: 1718 rows affected, 78 ms execution time." Again start the NGL server and try to modified the required document, it shows Critical Error. That means I am not success...

Plz. guide me.

[verussolutions]

Suggest you to restart the system and check again.
If problem persists, pls attach the log

[ramesh, g.]

Dear gys.

I am experiencing in getting the software of  NEWGENLIB.

 

CAN ANY ONE HELP ME BY SENDING NEWGENLIB SOFTWARE WINDOWS VERSION.

 

with regars.

 

ramesh, g.

On Mon, Dec 6, 2010 at 12:50 PM, verussolutions [via NewGenLib] <[hidden email]> wrote:

Suggest you to restart the system and check again.
If problem persists, pls attach the log

---

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--
G. Ramesh
Librarian
Vikas College of Engg & Tech.
NUNNA - 521 212
Vijayawada Rural
Krishna Dist., A.P.
Cell: 9441527540

[ashoksatapathy]

Still I am not success....

I am also facing problem in generating and sending the log file to your support.

Plz. guide me.

[verussolutions]

1. First make sure you have simulated and encounter the problem
2. Now, do not stop server after the first point
3. Go to jboss-3.2.1_tomcat-4.1.24/server/default/log directory. You will  find a file named server.log. Zip it and send it

[ashoksatapathy]

Plz. sir, guide me how to send the log file (where to attach the required file?)

[verussolutions]

We have seen your log file. There is a problem with the database installation. I would suggest the following steps. I hope you have your database backup
1. Uninstall Postgresql
2. Install Postgresql at different location (say in D: drive)
3. Restore the database

Now try running NGL

[ashoksatapathy]

Thanks for your immediate help. I will try and let u know if problem is there.

Ashok

[ashoksatapathy]

As per your suggestion I have deleted the Postgresql and tried to configure again in E:/ drive. but I am not getting success. It shows path not found....

What to do? Plz. guide me how to configure postgresql in E:/ drive.

Ashok

[ashoksatapathy]

Strange, I can modify a record which was entered at the time of 2.1.2. Earlier I am facing problem in 2.5 (up-dated from 2.1.2. to 2.5). What is the reason? I am not applied the SQL command as u said. Plz. inform me.

Ashok

[ramesh, g.]

Dear Sir,
Since six months I am using NGL software on stand alone system.
Problem arises yesterday i.e 24.5.2011 while the system is connected
to LAN having IP address 192.168.1.102 and the Server IP address is
192.168.1.1.  System could not function due to clash with IP address.
What to do. Awaiting solution at your end.

With Regards,
G. Ramesh
Librarian
Vikas College of Engg & Tech.
NUNNA - 521 212
Vijayawada Rural
Krishna Dist., A.P.
Cell: 9441527540

[verussolutions]

Firstly resolve the IP Address clash. As you know every system on the network must have a unique IP address
Then,
1. In C:/NewGenLibFiles/SystemFiles/Env_Var.txt, assign server IP address to IPADDRESS property
2. Also in jboss-3.2.1_tomcat-4.1.24/server/default/deploy/postgres-ds.xml make sure that connection-url is set to the server ip only.

[ramesh, g.]

Dear Sir,
Thank u for your timely reply. i will try the modifications suggested.
Regards
Ramesh

On 5/25/11, Verus Solutions OSS customer support [via NewGenLib]
<[hidden email]> wrote:

>
>
> Firstly resolve the IP Address clash. As you know every system on the
> network
> must have a unique IP address
> Then,
> 1. In C:/NewGenLibFiles/SystemFiles/Env_Var.txt, assign server IP address to
> IPADDRESS property
> 2. Also in jboss-3.2.1_tomcat-4.1.24/server/default/deploy/postgres-ds.xml
> make sure that connection-url is set to the server ip only.
>
> _______________________________________________
> If you reply to this email, your message will be added to the discussion
> below:
> http://newgenlib.2944635.n2.nabble.com/Problem-in-modification-tp5794836p6401557.html
> To start a new topic under NewGenLib, email
> [hidden email]
> To unsubscribe from NewGenLib, visit
>
G. Ramesh
Librarian
Vikas College of Engg & Tech.
NUNNA - 521 212
Vijayawada Rural
Krishna Dist., A.P.
Cell: 9441527540

[ramesh, g.]

Dear Sir,

Please provide me solution to the problem as I am getting the Title in
place of Author in all output display i.e. in Accession Register,
Catalogue search and Stock verification report.

Solited early reply as stock verification is going  on and to submit
the report next week.

With regards.

G. Ramesh
Librarian
Vikas College of Engg & Tech.
NUNNA - 521 212
Vijayawada Rural
Krishna Dist., A.P.
Cell: 9441527540

[ramesh, g.]

Sir,
 I entered details in administration-configure system - patron and
other fields.  I could
not notice the display of Title/Author, etc. at the beginning. While
taking reports recently,  i find that Author is not displayed and the
title is displaying in place of author.  Please find attached the
saved file. Request you to resolve the problem/give suggestion.

G. Ramesh

[ramesh, g.]

Sir,
I could not succeed in fresh installation of NGL 8.3 on my computer.
 " Secondary Logon Service is not running" is the cammand i am getting
while performing the task at " INITIALIZE DATABASE CLUSTER". I entered
all the required fields and pressed enter.  I am getting remote
connections window; i pressed ok.  Immediately after this i am getting
the message " Secondary logon service is not running".  Further I
could not proceed for installation. I stopped there.

Request solution for the problem.

G. Ramesh

Cell: 9441527540