Reports - Overdue Items

[nsid]

Hi all,

I would like to be able to have a list everyday, of the overdue items. I think this has relation with the reports. I am not able to access the report option from the menu.

I visit the site 192.x.x.x.:8080/desktop/Launch and I am not able to login. I am getting the screen that asks my login/password but th OK button doesn't respond.

I am sure I miss something...

Thank you

[Verus Open Source Support]

Are you getting a error message "Cannot connect to database" before the login screen appears?

And also the Library drop down box is empty?

On 09/29/2011 04:02 PM, nsid [via NewGenLib] wrote:

Hi all,

I would like to be able to have a list everyday, of the overdue items. I think this has relation with the reports. I am not able to access the report option from the menu.

I visit the site 192.x.x.x.:8080/desktop/Launch and I am not able to login. I am getting the screen that asks my login/password but th OK button doesn't respond.

I am sure I miss something...

Thank you

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[nsid]

No, I am getting directly the login screen.

The drop down menu it is not empty. It shows me the name of the library.

[Verus Open Source Support]

This may be because of single quote present in your library's name.
We will address this bug

On 09/29/2011 04:13 PM, nsid [via NewGenLib] wrote:

No, I am getting directly the login screen.

The drop down menu it is not empty. It shows me the name of the library.

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[nsid]

If I change my library's name would be ok?

Because, I can do it. It is not great problem. At least until this is solved.

[Verus Open Source Support]

Yes, remove the single quote from Library name
ABC's Library change to
ABC Library
On 09/29/2011 04:26 PM, nsid [via NewGenLib] wrote:

If I change my library's name would be ok?

Because, I can do it. It is not great problem. At least until this is solved.

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[nsid]

Yes, you were wright. That was.

Problem solved.

Excellent support. Thank you.

[pedroparkero]

Pardon me, but I'd like to clear up something:
In "General setup parameters", if I configure in "Send overdue notice after(From due date)?" the value '0' will it still send notices or will nothing happen?
For example, if the due date of material is January 4, what I would like to happen is that when I use the EOD on January 4, it will already send an overdue notice to the user. My understanding is that if I use the default value '1' here, the EOD will send it on January 5, one day after the due date. Is the value '0' acceptable here?

[Verus Open Source Support]

"0" would be the same day as the due date. Yes, overdue notices will be sent. "0" is a acceptable value

On Tue, Jan 3, 2012 at 4:20 PM, pedroparkero [via NewGenLib] <[hidden email]> wrote:

Pardon me, but I'd like to clear up something:
In "General setup parameters", if I configure in "Send overdue notice after(From due date)?" the value '0' will it still send notices or will nothing happen?
For example, if the due date of material is January 4, what I would like to happen is that when I use the EOD on January 4, it will already send an overdue notice to the user. My understanding is that if I use the default value '1' here, the EOD will send it on January 5, one day after the due date. Is the value '0' acceptable here?

-------------------------------------------------
With great knowledge comes great responsibility.

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NAML