Reports - Unicode Problem

[nsid]

Dear all,

I would like to inform you that I generated a report (overdue items) and the Greek characters are not displayed right.

I open it with excel or openoffice (that gives me the option to select UTF8) but still no luck.

Any help would be appreciated.

I attach you an example.124.csv.zip

[Verus Open Source Support]

Hi, this issue was resolved in the consecutive updates of NewGenLib Desktop. Please follow the below process
Make sure your Tomcat server is NOT running

Step 1: Download the attachment and extract it. You will get a folder called Desktop. Go into the Desktop folder. You will find a couple of jar files. Select all jar files and copy them

Step 2: Paste the above copied jar files into C:/NGL3/apache-tomcat-6.0.32/webapps/desktop/jars directory. The system will prompt whether you want to replace the old files with the new one. Replace them

Step3: Start Tomcat server. Now open the NewGenLib Desktop. Automatically the newer version will get downloaded. Now re-generate the report

On 02/24/2012 12:06 PM, nsid [via NewGenLib] wrote:

Dear all,

I would like to inform you that I generated a report (overdue items) and the Greek characters are not displayed right.

I open it with excel or openoffice (that gives me the option to select UTF8) but still no luck.

Any help would be appreciated.

I attach you an example.124.csv.zip

---

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[nsid]

Hi,

Thank you for the rsponse. I did the steps as you said, but now I am not able to open the application.

I am getting this error message.

[Verus Open Source Support]

Please click on the details button. It will display an Exception. Please send that exception (Whole text)

On 03/01/2012 11:30 AM, nsid [via NewGenLib] wrote:

Hi,

Thank you for the rsponse. I did the steps as you said, but now I am not able to open the application.

I am getting this error message.

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[nsid]

Ok here it is


java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.sun.javaws.Launcher.executeApplication(Unknown Source)
        at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
        at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
        at com.sun.javaws.Launcher.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ExceptionInInitializerError
        at tools.HibernateUtil.<clinit>(HibernateUtil.java:132)
        at tools.Session.getSession(Session.java:23)
        at reports.LoginFrame.<init>(LoginFrame.java:29)
        at reports.LoginFrame.main(LoginFrame.java:291)
        ... 9 more
Caused by: java.lang.NoClassDefFoundError: org/jdom/Content
        at reports.utility.NewGenLibDesktopRoot.getURLRoot(NewGenLibDesktopRoot.java:64)
        at tools.HibernateUtil.<clinit>(HibernateUtil.java:70)
        ... 12 more
Caused by: java.lang.ClassNotFoundException: org.jdom.Content
        at java.net.URLClassLoader$1.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.net.URLClassLoader.findClass(Unknown Source)
        at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        ... 14 more

[Verus Open Source Support]

It would be better to Re-launch the Application

Close all Applications
1. Go to Control Panel of Windows and click on Java
2. You will find a button Settings in Temporary Internet files section. Click on that, you will now find a button called delete files. Click on it

3. Now start the Server
4. Open browser and type <a class="moz-txt-link-freetext" href="http://">http://<ip address of the server>:8080/newgenlibctxt/LaunchApplication
This has to be done because when you delete files even the NewGenLib App will get deleted
5. Go to Reports->Launch NewGenLib Desktop

If the problem still persists then we solve the issue through TeamViewer


On 03/01/2012 12:07 PM, nsid [via NewGenLib] wrote:

Ok here it is


java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.sun.javaws.Launcher.executeApplication(Unknown Source)
        at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
        at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
        at com.sun.javaws.Launcher.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ExceptionInInitializerError
        at tools.HibernateUtil.<clinit>(HibernateUtil.java:132)
        at tools.Session.getSession(Session.java:23)
        at reports.LoginFrame.<init>(LoginFrame.java:29)
        at reports.LoginFrame.main(LoginFrame.java:291)
        ... 9 more
Caused by: java.lang.NoClassDefFoundError: org/jdom/Content
        at reports.utility.NewGenLibDesktopRoot.getURLRoot(NewGenLibDesktopRoot.java:64)
        at tools.HibernateUtil.<clinit>(HibernateUtil.java:70)
        ... 12 more
Caused by: java.lang.ClassNotFoundException: org.jdom.Content
        at java.net.URLClassLoader$1.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.net.URLClassLoader.findClass(Unknown Source)
        at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        ... 14 more

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[nsid]

I did what you suggested but still no luck.

Unfortunately, we don't have a server yet. I work locally and there is no a static ip or something that would help us for a connection.

I will try to think a way that might give you access.

[nsid]

Hi again,  

I noticed that the generated report about overdue materials includes in the column "Patronname" only the first name. Is it possible to add the last name?  

Regards,

[Verus Open Source Support]

Hi,
This is registered as a bug and will be rectified in the coming update.

On 03/09/2012 12:48 PM, nsid [via NewGenLib] wrote:

Hi again,  

I noticed that the generated report about overdue materials includes in the column "Patronname" only the first name. Is it possible to add the last name?  

Regards,

---

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