Sms and Email Functionality

[vijaykumar]

Dear Friends,

I am using newgenlib 3.0.3 and now suddenly the sms alert is not received by our library patrons, The email functionality is working fine.

Can anyone tell me, why this service is not being functioning properly, earlier it was working fine.

Please guide me on this regard.

Thanks,

Vijay J Deshabag

[Verus Open Source Support]

There seems to be some issue with the SMS gateway. We will look into it immediately

---

On Dec 19, 2011 1:20 PM, vijaykumar [via NewGenLib] <[hidden email]> wrote:
Dear Friends,

I am using newgenlib 3.0.3 and now suddenly the sms alert is not received by our library patrons, The email functionality is working fine.

Can anyone tell me, why this service is not being functioning properly, earlier it was working fine.

Please guide me on this regard.

Thanks,

Vijay J Deshabag

---

If you reply to this email, your message will be added to the discussion below:

http://newgenlib.2944635.n2.nabble.com/Sms-and-Email-Functionality-tp7107396p7107396.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[nsid]

Hi all,

I edited the mailproperties file according to our mail configuration and I would like to ask you:

1) If it is possible to send as email the check out slip instead of printing it (same for the return of an item)

2) Is there any way to test my email configuration (just to see that everything is ok).

and finally

3) In which cases can be the email feauture used. For example (overdues etc)

Thank you for your time.

[Verus Open Source Support]

Hi,
1. In mail.properties, there is property called send.email.online=true
Please check if it is there

2. I hope you have set the email ids of your users. For testing put your email id to a Patron Id so that we can test the email delivery

3. Emails are sent automatically during Check-outs, Check-ins, Renewals, Reservations, Collect overdue, Recalls. I hope your NGL Server is not behind a proxy, if yes, Java cannot send Emails through a HTTP proxy

4. For keeping a track of the Overdue material, please go to Tasks to do -> End-of-day process. System will display all the pending tasks. If you click on Run EOD then, emails are automatically sent to the users about the overdue material

5. If you want to configure your SMS, please let us know if you have a SMS Internet gateway. If yes, we will tell you the structure of URL

Regards
NewGenLib Open Source Team

On 06/27/2012 11:40 AM, nsid [via NewGenLib] wrote:

Hi all,

I edited the mailproperties file according to our mail configuration and I would like to ask you:

1) If it is possible to send as email the check out slip instead of printing it (same for the return of an item)

2) Is there any way to test my email configuration (just to see that everything is ok).

and finally

3) In which cases can be the email feauture used. For example (overdues etc)

Thank you for your time.

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Sms-and-Email-Functionality-tp7107396p7572902.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[nsid]

I think I miss something.

the property called send.email.online is "true" and I made some examples (check - outs / check - ins), using a patron with my email address, but nothing happened. I didn't receive any email.

[Verus Open Source Support]

Please check the below parameters...all of them are important

send.email.online=true

host=smtp.gmail.com
Change this to your own smtp server if you are not using gmail

port=587
Change this to your own smtp server port number if you are not using gmail

[hidden email]
Your username. Username that is used to login into mail server.


from=ABC Library
A from name that is used to display


password=XXXXXX
Your password

debug=true
This must have been false, change it to true. So that we can see the error on the Apache Tomcat console



On 06/27/2012 01:01 PM, nsid [via NewGenLib] wrote:

I think something is wrong.

the property called send.email.online is "true" and I made some examples (check - outs / check - ins), using a patron with my email address, but nothing happened. I didn't receive any email.

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Sms-and-Email-Functionality-tp7107396p7572904.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[nsid]

Hi all,

I found the problem which was the port. I changed it and now it works.

But I found a problem in displaying the Greek characters. Please see below how the mail looks:

1 001000 ????????? / ??????? ??? ????????????? ????? ?????????? ; ????????? ???? ????? [???] ???????? ??????????? ??????????, ????? ?.4 Book (Print, Microform, Electronic, etc.) ???? 12, 2012 10:29 ??

[Verus Open Source Support]

Please make the changes in the Resource Bundle and send it to us. We will change it into Java Equivalent and send it back to you

On 06/28/2012 01:03 PM, nsid [via NewGenLib] wrote:

Hi all,

I found the problem which was the port. I changed it and now it works.

But I found a problem in displaying the Greek characters. Please see below how the mail looks:

1 001000 ????????? / ??????? ??? ????????????? ????? ?????????? ; ????????? ???? ????? [???] ???????? ??????????? ??????????, ????? ?.4 Book (Print, Microform, Electronic, etc.) ???? 12, 2012 10:29 ??

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Sms-and-Email-Functionality-tp7107396p7572908.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[nsid]

Which is the resource bundle? Can you explain?

[Verus Open Source Support]

The application_el_GR.properties file
is the  resource bundle file

The file that you are editing using Word pad / Notepad -> Its encoding is not understood by Java

Therefore if this file is sent to us, we will convert it into encoding understood by Java

On 06/28/2012 02:29 PM, nsid [via NewGenLib] wrote:

Which is the resource bundle? Can you explain?

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Sms-and-Email-Functionality-tp7107396p7572910.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[nsid]

Maybe there is a misunderstanding, I am not sure

In this thread I noticed a unicode problem in the generated emails that newgenlib sends.

I think you refer to the webopac translation right?

Thank you

[Verus Open Source Support]

My apologies.
We understood the problem. We will check the same locally and get back to you. As I understand the ???? (question marks) are being Emailed where ever there are Greek characters



On 06/28/2012 02:57 PM, nsid [via NewGenLib] wrote:

Maybe there is a misunderstanding, I am not sure

In this thread I noticed a unicode problem in the generated emails that newgenlib sends.

I think you refer to the webopac translation right?

Thank you

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Sms-and-Email-Functionality-tp7107396p7572912.html

To start a new topic under NewGenLib, email [hidden email]
To unsubscribe from NewGenLib, click here.
NAML

[nsid]

No problem at all :)

Yes the question marks (????) are being emailed where ever there are Greek characters.