Unable to checkin some Acc. numbers

[Manju C]

Dear Team
I am unable to checkin some accession numbers and i am unable to generate UNPAID OVERDUE REPORT as it stops at some point and doesn't complete

am using NGL 3.1 release date 14th Jan 2015


Thanks and Regards
Manju C
Mob: [phone]

[Manju C]

dear team

some more accession numbers and one user account also blocked

kindly help me please


Thanks and Regards
Manju C
librarian
Mob: [phone]

[Verus Open Source Support]

Please send Screen shots of the error being encountered

On Wednesday 10 June 2015 11:51 AM, Manju C [via NGL] wrote:

dear team

some more accession numbers and one user account also blocked

kindly help me please


Thanks and Regards
Manju C
librarian
Mob: [phone]

---

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NAML

[isbr.diglib]

when check in some accession number doesnt show any thing and some shows critical error

when issuing accession number shows its issued but it actually returned , in circulation history of item it shows checked in but when issuing it shows checked out

for a user account its showing insufficient data in check out 

I tried in configure system to modify the user but its shows CRITICAL ERROR and i am unable to retrieve the log file also

.Thanks and Regards

Manju C 

Librarian 

On Wed, Jun 10, 2015 at 11:58 AM, Verus Open Source Support [via NGL] <[hidden email]> wrote:

Please send Screen shots of the error being encountered

On Wednesday 10 June 2015 11:51 AM, Manju C [via NGL] wrote:

dear team

some more accession numbers and one user account also blocked

kindly help me please


Thanks and Regards
Manju C
librarian
Mob: [phone]

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Unable-to-checkin-some-Acc-numbers-tp7575674p7575681.html

To start a new topic under NGL, email [hidden email]
To unsubscribe from NGL, click here.
NAML

-- 
NGL Open Source Support
Verus Solutions
NGL - Install Happiness
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Plot No:69, Krishnapuri Colony, West Marredpally,
Secunderabad, India - 500 026
Support email: [hidden email]
Land Line: [phone] / 62
Support Mob: [phone] / 69, [phone] / 83719
Business Mob : [phone] / 67

NewGenLib Open Source Support
Verus Solutions
www.verussolutions.biz

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NAML

in

[Manju C]

now its exam time kindly do some thing as i have to clear them

Thanks and Regards
Manju C
Librarian
Mob: [phone]

[Verus Open Source Support]

We strongly assume that there is a space after the patron id.
Which means for example take the patron id: 14MB1358. In the database it is there as 14MB1358_ where _ denotes a space and not a underscore.
To solve this, Go to NGL Desktop -> Utilities -> Force edit Patron Id
In this Old Patron Id, enter 14MB1358 and add one space at the end of the Id
In the New Patron Id enter 14MB1358 without any spaces at the beginning or the end
Now click on Edit Patron Id button. This must solve your problem

On Wednesday 10 June 2015 12:13 PM, isbr.diglib [via NGL] wrote:

when check in some accession number doesnt show any thing and some shows critical error

when issuing accession number shows its issued but it actually returned , in circulation history of item it shows checked in but when issuing it shows checked out

for a user account its showing insufficient data in check out 

I tried in configure system to modify the user but its shows CRITICAL ERROR and i am unable to retrieve the log file also

.Thanks and Regards

Manju C 

Librarian 

On Wed, Jun 10, 2015 at 11:58 AM, Verus Open Source Support [via NGL] <[hidden email]> wrote:

Please send Screen shots of the error being encountered

On Wednesday 10 June 2015 11:51 AM, Manju C [via NGL] wrote:

dear team

some more accession numbers and one user account also blocked

kindly help me please


Thanks and Regards
Manju C
librarian
Mob: [phone]

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Unable-to-checkin-some-Acc-numbers-tp7575674p7575681.html

To start a new topic under NGL, email [hidden email]
To unsubscribe from NGL, click here.
NAML

-- 
NGL Open Source Support
Verus Solutions
NGL - Install Happiness
--
Plot No:69, Krishnapuri Colony, West Marredpally,
Secunderabad, India - 500 026
Support email: [hidden email]
Land Line: [phone] / 62
Support Mob: [phone] / 69, [phone] / 83719
Business Mob : [phone] / 67

NewGenLib Open Source Support
Verus Solutions
www.verussolutions.biz

---

If you reply to this email, your message will be added to the discussion below:

http://forums.newgenlib.org/Unable-to-checkin-some-Acc-numbers-tp7575674p7575683.html

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To unsubscribe from NGL, click here.
NAML

in

---

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NAML

[Manju C]

Thanks for the help

but some accession number doesn't show anything when checkin just blank.

and one book is returned and when i want to issue that book to another user it shows issued


Thanks and Regards
Manju C
Librarian

[Manju C]

If we go for the renewal of these books it shows that "DOCUMENT RECALLED, CANNOT BE RENEWED"

and i am unable to checkin these as it doesnt shows anything on the screen


Thanks and Regard
Manju C
Librarian