Why some client does not recognize Khmer Unicode

[NARONG]

Hi NewGenLib team,

May you describe me about any specific requirement that Java 1.6 or upper what can support Khmer Unicode?

My Simulation problem:
Recently, newgenlib (Open source Library) have been launch new version what can support Khmer Unicode.
But after do the update as yours update list, I found that some Clients recognize Khmer Unicode "ធនធានធម្មជាតិ"​​ but some does not recognize and show "⌷⌷⌷⌷⌷⌷⌷⌷⌷⌷⌷⌷"​​.

Moreover, I have been deleted Arial Unicode MS font from Fonts Folder.
And also paste Fontconfig.properties to JAVA_PATH\jre6\lib.

=> How can I solve this issue???

[verussolutions]

Hello,
Please execute the below steps
1. Un-install jre/jdk 1.6 from the client (Where you see rectangular boxes instead of Khmer characters)
2. Download and install JRE from http://www.4shared.com/file/iusrZNt7/jre-6u13-windows-i586-p.html
3. Copy the font.properties into the lib directory as you did earlier
4. Also I hope you installed KhmerOS Unicode font

Let us know if this worked.