desktop report can not run properly

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desktop report can not run properly

NARONG
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Re: desktop report can not run properly

Verus Open Source Support
Q: Are you trying to launch the desktop on the server or on the client?

1. Check in postgresql.conf if listen_addresses has a value * instead of localhost. And also it must not have an hash at the beginning of the line
2. Check in postgresql.conf if port has a value 5432. And also it must not have an hash at the beginning of the line
3. Restart Postgresql service. Restart Apache Tomcat server. And launch the desktop again

On 12/01/2011 07:26 AM, NARONG [via NewGenLib] wrote:
HI,all

I got an error message say "Database is not connect properly, please check".
Hence, please tell me how can I solve this issue?


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Re: desktop report can not run properly

NARONG
Yep, I also did and it still got this message:
"Database is not connection properly, please check."

The below is the part of postgressql.conf in my server:

#------------------------------------------------------------------------------
# CONNECTIONS AND AUTHENTICATION
#------------------------------------------------------------------------------

# - Connection Settings -

listen_addresses = '*' # what IP address(es) to listen on;
                                        # comma-separated list of addresses;
                                        # defaults to 'localhost', '*' = all
                                        # (change requires restart)
port = 5432 # (change requires restart)
max_connections = 100 # (change requires restart)
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Re: desktop report can not run properly

Verus Open Source Support
May I know whether you are running the desktop from the Server or the client?

On 12/01/2011 03:01 PM, NARONG [via NewGenLib] wrote:
Yep, I also did and it still got this message:
"Database is not connection properly, please check."

The below is the part of postgressql.conf in my server:

#------------------------------------------------------------------------------
# CONNECTIONS AND AUTHENTICATION
#------------------------------------------------------------------------------

# - Connection Settings -

listen_addresses = '*' # what IP address(es) to listen on;
                                        # comma-separated list of addresses;
                                        # defaults to 'localhost', '*' = all
                                        # (change requires restart)
port = 5432 # (change requires restart)
max_connections = 100 # (change requires restart)


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Re: desktop report can not run properly

NARONG
I tried both side.
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Re: desktop report can not run properly

Verus Open Source Support
Check 1:
Did you also change the pg_hba.conf? If no, go towards the bottom of the file
You may find something like this
# IPv4 local connections:
host    all         all         127.0.0.1/32          md5

It must be
# IPv4 local connections:
host    all         all         0.0.0.0/0          trust

(It is recommended that you give exact IP address)
Save it and restart Postgresql service. Also Apache Tomcat

Check 2:
Do you have a firewall? If yes, add exception to allow port 5432


On 12/01/2011 03:09 PM, NARONG [via NewGenLib] wrote:
I tried both side.


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Re: desktop report can not run properly

NARONG
Ok now it is work thanks.
The problem cause from Firewall.