Re: Delete a catlog Record which already check in and checked out

Posted by pedroparkero on Feb 22, 2012; 2:12am
URL: http://ngl.70.s1.nabble.com/problem-in-Check-in-and-check-out-tp6027050p7306950.html

Hello, I have a problem. An item is still charged to a patron even though it is already checked in. As a result, whenever I input the Userid, "Patron holds overdue Material" message shows. I have tried to check in the item that shows in "Items held by patron" in Patron Information, but the Check in module say "Document available in library". I have also tried using "Re-index catalogue record" module to reindex the affected accession number, but it still shows as charged to that patron. Please tell me how to remove it.