Re: Reports - Unicode Problem

Posted by Verus Open Source Support on
URL: http://ngl.70.s1.nabble.com/Reports-Unicode-Problem-tp7314066p7320782.html

Hi, this issue was resolved in the consecutive updates of NewGenLib Desktop. Please follow the below process
Make sure your Tomcat server is NOT running

Step 1: Download the attachment and extract it. You will get a folder called Desktop. Go into the Desktop folder. You will find a couple of jar files. Select all jar files and copy them

Step 2: Paste the above copied jar files into C:/NGL3/apache-tomcat-6.0.32/webapps/desktop/jars directory. The system will prompt whether you want to replace the old files with the new one. Replace them

Step3: Start Tomcat server. Now open the NewGenLib Desktop. Automatically the newer version will get downloaded. Now re-generate the report

On 02/24/2012 12:06 PM, nsid [via NewGenLib] wrote:

Dear all,

I would like to inform you that I generated a report (overdue items) and the Greek characters are not displayed right.

I open it with excel or openoffice (that gives me the option to select UTF8) but still no luck.

Any help would be appreciated.

I attach you an example.124.csv.zip

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